Money
When the card machines stop: what happens to your money in a blackout
Card payments and cash machines both need power and a network. When Spain went dark, card payments fell by more than half and small shops closed. Here is what stops, what keeps working, and how much cash to keep at home.
What stops when the power goes
Paying by card feels instant, but every tap depends on a chain: power at the till, a working terminal, a network connection, the payment company's data centre and your bank's systems. Break any link and the payment fails.
Cash machines need the same things. LINK, which runs Britain's cash machine network, told a House of Lords inquiry this year that "ATMs require power and telecommunications networks to function", and that "in the UK ATMs are not fitted with UPS", the battery backup that would keep them running through a power cut (LINK). In Spain and Portugal, it added, mobile networks failed within about 20 minutes of the blackout.
Some card terminals can take payments offline and send them through later, but only within limits. Square's offline mode in the UK accepts chip and PIN, Apple Pay and Google Pay up to a default of £100, and the shop carries the loss if a payment is later declined (Square). Mastercard says all new cards issued in Europe will work offline from February 2027, up to €200 a payment; it hasn't said whether that includes the UK (Mastercard). And no terminal works without power.
What happened in Spain and Portugal
On 28 April 2025 the Iberian grid failed in seconds. The Banco de España later measured what happened to payments (Banco de España). Compared with a normal Monday, card transactions fell by about 55% and cash withdrawals by 34%. Fewer than 4% of cash machines had backup power, and most of that lasted only 10 to 20 minutes. Large retailers with generators could approve chip-card payments offline, but small local shops "had to shutter".
Reuters reported that many large supermarkets closed because they could not take payments, that the food outlets which did open took cash only, and that taxi drivers turned away passengers who had no cash (Reuters). A year later, the Banco de España noted that some machines with power ran out of notes, while others shut down with cash still inside (Banco de España).
In Portugal, card purchases fell by 36% and withdrawals by 34%, while the average withdrawal rose from €78 to €90, according to Banco de Portugal figures reported by Lusa (Observador). People took out more money, from fewer machines.
It already happens here
Britain hasn't had a blackout on that scale, but its payment systems fail more often than most people realise. Nine banks and building societies told MPs they had at least 158 IT failures, adding up to more than 33 days of unplanned outages, between January 2023 and February 2025 (Treasury Committee). Regulator data analysed by Which? show 144 outages at ten high-street banks and Nationwide between April 2025 and March 2026 (Which?).
- Visa, June 2018. A faulty switch in a data centre stopped 2.4 million of 27.6 million UK card payments over an afternoon and evening, and some shops went cash-only (Visa's letter to MPs).
- CrowdStrike, July 2024. A faulty software update crashed 8.5 million Windows computers worldwide. Some UK shops, and Parliament's own catering, went cash-only (Microsoft, PA via LBC).
- Barclays, January 2025. On payday and the self-assessment deadline, a mainframe fault took down the app and online banking from mid-morning until the early hours. Of the payments attempted by customers who managed to log in, 56% failed. Debit cards and cash machines mostly kept working (Barclays' letter to MPs).
- Worldpay, June 2026. Power failed at one of its UK data centres and, its incident report says, the backup "failed to properly engage". Card approvals failed on and off for two and a half hours one evening, at Tesco and in pubs, some of which put up cash-only notices (Worldpay, PaymentExpert).
- Google Cloud, 20 October 2026. A power failure at a London data centre meant some Revolut customers couldn't pay by card, move money or take out cash that morning (ITV News). It is on our incident clock.
Most of these weren't cyber-attacks. They didn't need to be. The Bank of England now "considers disruption to payments operations to be a financial stability issue" (Bank of England), and the Treasury Committee has told the Government it "must consider the value of physical cash in emergency preparedness" (Treasury Committee).
What other countries advise
The Government's new Be Ready checklist includes "cash (mix of coins and notes) and cards" in case "electronic payments or ATMs are disrupted", and plans for three days. It doesn't say how much (Be Ready checklist). Several European countries are more specific.
| Country | Official advice | Source |
|---|---|---|
| Netherlands | €70 per adult and €30 per child, for 72 hours | De Nederlandsche Bank |
| Sweden | SEK 1,000 per adult, for about a week | Swedish Civil Defence Agency |
| Norway | Some cash in smaller notes, a physical bank card, and accounts at more than one bank | Norges Bank |
| Finland | Enough cash for three days, and accounts at two banks | Bank of Finland |
| Germany | Keep cash at home, because cash machines stop in a power cut | BBK, Federal Office of Civil Protection |
| UK | Cash and cards for three days, with no amount given | Be Ready |
In the UK, LINK suggests keeping £50 per adult and £25 per child, and found that only 17% of people keep any cash at home (LINK). The Bank of England's Victoria Cleland put it simply this year: "If other systems aren't working as expected, cash is still there as a practical alternative" (Bank of England).
How much cash to keep
LINK's figure works out at £150 for a family of four, and the Dutch figure at €200: enough for food and essentials for three days. Treat that as the floor. If your household would need taxis, fuel or a tradesperson in an emergency, keep more. Our suggestion for a family of four is £300 to £500.
- Small notes and coins. Shops that stay open may not have change.
- Don't plan on the cash machine. Cash already makes up only 8% of UK payments (UK Finance), and the number of free-to-use machines fell from 54,599 in 2017 to 33,699 at the end of 2025 (LINK). In a power cut, the nearest working one may be a long way away.
- Keep it in two places. Some in the house, some in your go bag.
- Check your home insurance for its limit on cash kept at home.
- Top it up after you use it. Cash spent on a takeaway isn't there for the power cut.
A money plan for three days
- Cash in small notes and coins: at least £50 per adult and £25 per child, and more if you'd need taxis or fuel.
- Two ways to pay: cards from two different banks, at least one of them a physical card. A phone wallet needs a charged phone and a working terminal.
- Your banks' phone numbers, written down, because apps fail first.
- A charged power bank, so your banking app works as soon as the network comes back.
- Printed copies of the documents you'd need to prove who you are, kept with the cash.
- A check twice a year: when the clocks change, top up what you've spent.
Cash isn't a relic. It's the one way to pay that doesn't depend on anyone else's systems working. Our readiness test shows how long your household could manage on its own.
Sources
- The blackout and payments, Banco de España Financial Stability Review (autumn 2025)
- How we pay when everything goes dark, Banco de España blog (27 Apr 2026)
- Spain's blackout: the impact, Reuters (29 Apr 2025), republished
- Banco de Portugal on payments in the blackout, Lusa via Observador (21 May 2026)
- LINK submission to the House of Lords (20 Apr 2026)
- Offline Mode on Square Terminal, Square UK
- Offline payments in Europe, Mastercard
- Visa letter to the Treasury Committee (15 Jun 2018)
- Helping our customers through the CrowdStrike outage, Microsoft (20 Jul 2024)
- Shops go cash-only in the IT outage, PA via LBC (19 Jul 2024)
- Barclays letter to the Treasury Committee (26 Feb 2025)
- Worldpay incident report (23 Jun 2026)
- Worldpay outage, PaymentExpert (24 Jun 2026)
- Banks and courts hit by Google Cloud outage, ITV News (20 Oct 2026)
- Banking IT outages, Which? (25 Sep 2026)
- More than a month's worth of IT failures at major banks, Treasury Committee (6 Mar 2025)
- Treasury Committee report on bank IT failures (30 Apr 2025)
- Operational resilience supervisory statement, Bank of England (12 Jun 2026)
- Be Ready checklist, UK Government (Oct 2026)
- Be ready with cash, LINK (23 Oct 2026)
- Victoria Cleland, Bank of England (14 May 2026)
- Three days of cash, De Nederlandsche Bank (20 May 2025)
- Payments and cash in times of crisis, Swedish Civil Defence Agency
- Self-preparedness for payments, Norges Bank
- Household preparedness for payments, Bank of Finland
- Power cuts, BBK
- UK Payment Markets 2026, UK Finance
- The ATM network, LINK